Citibank Hours: Opening and Closing Time

Citibank is one of the subsidiaries of the financial multinational giant, Citigroup. The bank was founded as the City Bank of New York in 1812. It later became First National City Bank of New York. The bank provides various financial services such as mortgages, commercial loans, credit cards, lines of credit and personal loans. You might also like: PNC bank hours: opening and closing time

Citibank Hours for Normal Days

The bank opens at 8 AM (some branches may open at 9 AM) and closes at 5 PM (some branches may close at 6 PM), Monday through Friday.


During weekends (Saturday and Sunday), Citibank opens at 9 AM (some branches may open at 10 AM) and closes at 2 PM.


The bank may close during the following holidays:

  • Christmas
  • New Year’s Day
  • Columbus Day
  • Martin Luther King Junior’s Day
  • Memorial Day
  • Thanksgiving
  • Labor Day
  • Veteran’s Day
  • Fourth of July
  • George Washington’s Day

Contact Customer Service

Phone Number: This is one of the best ways to reach out to the bank’s management for urgent matters. Call: 1-800-627-3999 to speak with a customer care representative.

Contact via Email: You can also contact the bank via email. At the time of writing this post, there is no email address officially assigned for this purpose. However, if you login to your account you will have the privilege to make use of its email form. For more information about this, check its contact page.

Send them a Mail: You can also send them your queries or inquiries via mail. To do this, use this mail address: Citibank Client Services, 100 Citibank Dr. San Antonio, TX 78245. You will get a reply after some business days.

Contact via Social Media: One other reliable way to contact Citibank is through a social networking platform like Twitter. this is its Twitter handle: @AskCiti. If you send them your queries, I’m sure they will reply you in no time.